Denton County Fresh Water Supply District 8C

 Water Utility Provider for Frisco Ranch, the Preserve, and Frisco Hills

 

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SCROLL DOWN FOR THE 2012 YEAR CONSUMER CONFIDENCE REPORT

  -- The Office will be closed on Friday April 18th 2014. Normal business hours will resume on Monday April 21st 2014 --

 

*** FREEZE ALERT  AND WINTER STORM WARNING***

Below are some informative links:

Prevent Damage from Freezing Weather

Preventing Pipe Freeze

Winter Home Protection Tips

FOR WATER EMERGENCIES: Call (214) 773-6013

THANK YOU!

Reminder: Door hangers are a courtesy! Once the account is past due, it is subject to service interruption at any time. Past due notices (by mail/ebill) state the day payment must be remitted to avoid any service interruption. 
Thank you!

 

 

Physical Address:

Denton County Fresh Water Supply District 8C (DCFWSD 8C)
1230 Brendan Dr
Little Elm, TX 75068


Mailing Address:

Denton County Fresh Water Supply District 8C (DCFWSD 8C)
P.O. Box 1084
Little Elm, TX 75068


You may also drop a payment at the grey drop-box by the community pool in Frisco Ranch located at 1212 Lone Pine Drive, or swing by the office Monday-Friday 9am-4pm!

Check out our new e-mail address for quick account questions!  

Office Phone (972) 987-4250

Introducing eBill/ePay!

We're pleased to announce our New electronic bill paying service.  With just a few clicks and either a credit card or your PayPal account, you can now pay Utility Bills electronically. Just click on the Pay My Bills tab and follow the simple directions.  The service is fast, easy, and inexpensive. eBill/ePay comes complete with e-mail alerts when your new bill is available to view, and e-mail reminders when your bill is due! Please note: When you 'Add an Account' once you register with the eBill/ePay, you will NOT receive paper bills in the mail, and will only receive your bills electronically.

 

3/7/2014

NOTICE: Routine Monitoring Violation Total Coliform Rule

DCFWSD 8-C (0610253) failed to collect the required number of bacteriological samples for coliform monitoring of the water distribution system during November 2013. This monitoring is required by the Texas Commission on Environmental Quality's "Drinking Water Standards" and the federal "Safe Drinking Water Act," Public Law 95-523.

Bacteriological samples are used to monitor water quality and indicate if the water is free of coliform bacteria. Our water system is required to submit 2 bacteriological samples each month. Failure to collect all required bacteriological samples is a violation of the monitoring requirements and we are required to notify you of this violation.

Bacteriological samples were mistaken for construction samples. This does NOT effect your water quality.

If you have any questions regarding this violation, you may contact Jason Cork at (214)773-6013.

 ***The Following Is the CCR (Consumer Confidence Report. It is required by state to report this once a year to address any changes to the conditions and quality of the water.***

 

 

TX0610253

DENTON COUNTY FWSD 8-C

 

Annual Water Quality Report for the period of January 1 to December 31, 2012
		For more information regarding this report contact:
This report is intended to provide you with important information about your drinking water and the efforts made by the water system to provide safe drinking water.
		Name   Jason
		Phone  214-773-6013

 

		Meetings are held once a month. Please Call or see posting at office for changes to time or location. The usual time is 9am-10am at the following location.    La Quinta Inn & Suites, 14925 Landmark Blvd., Dallas, Texas  75254
DENTON COUNTY FWSD 8-C is Ground Water

 

Sources of Drinking Water

The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells.  As water travels over the surface of the land or through the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive material, and can pickup substances resulting from the presence of animals or from human activity.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants.  The presence of contaminants does not necessarily indicate that water poses a health risk.  More information about contaminants and potential health effects can be obtained by calling the EPAs Safe Drinking Water Hotline at (800) 426-4791.

Contaminants that may be present in source water include:

-   Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.

-   Inorganic contaminants, such as salts and metals, which can be naturally-occurring or result from urban storm water runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.

-   Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban storm water runoff, and residential uses.

-   Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban storm water runoff, and septic systems.

Information about Source Water Assessments

 

A Source Water Susceptibility Assessment for your drinking water source(s) is currently being updated by the Texas Commission on Environmental Quality.  This information describes the susceptibility and types of constituents that may come into contact with your drinking water source based on human activities and natural conditions.  The information contained in the assessment allows us to focus source water protection strategies.

 

For more information about your sources of water, please refer to the Source Water Assessment Viewer available at the following URL:  http://gis3.tceq.state.tx.us/swav/Controller/index.jsp?wtrsrc=

 

Further details about sources and source-water assessments are available in Drinking Water Watch at the following URL:  http://dww.tceq.texas.gov/DWW

Source Water Name		Type of Water	Report Status	Location
1 - 11909 FM 423	11909 FM 423	GW	ACTIVE	Behind Sonic Drive-In
2 - 15100 FRISCO RANCH	15100 FRISCO RANCH	GW	ACTIVE	Office Site at 1230 Brendan Dr.

 

 Violations Table

E. coli
Fecal coliforms and E. coli are bacteria whose presence indicates that the water may be contaminated with human or animal wastes. Microbes in these wastes can cause short-term effects, such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, and people with severely compromised immune systems.
Violation Type	Violation Begin	Violation End		Violation Explanation
MONITOR GWR TRIGGERED/ADDITIONAL, MAJOR	03/01/2012	03/31/2012		We failed to collect follow-up samples within 24 hours of learning of the total coliform-positive sample. These needed to be tested for fecal indicators from all sources that were being used at the time the positive sample was collected.
MONITOR GWR TRIGGERED/ADDITIONAL, MAJOR	03/01/2012	2012		We failed to collect follow-up samples within 24 hours of learning of the total coliform-positive sample. These needed to be tested for fecal indicators from all sources that were being used at the time the positive sample was collected.
.

NOTE: This information provided by TQEC is somewhat incorrect. The Wells (source) have never had a contaminated sample.

The samples taken on February 28th 2012, and the the violation was only one 1 sample. not both. Also the notification to the district for the triggered sample came on march 2. Repeat samples were taken ASAP.

The operator took a total of 10 repeat and follow up samples including at the source (The well itself) and multiple samples were taken up/down stream of the original triggered sample. ALL of these samples came back negative for any contaminants.

The likely source of the original contaminant was exposure to lawn/yard particles. Such things can contaminate a sample if lawns in the area are being or have recently been mowed.

Public Notification Rule
The Public Notification Rule helps to ensure that consumers will always know if there is a problem with their drinking water. These notices immediately alert consumers if there is a serious problem with their drinking water (e.g., a boil water emergency).
Violation Type	Violation Begin	Violation End		Violation Explanation
PUBLIC NOTICE RULE LINKED TO VIOLATION	07/11/2012	2012		We failed to adequately notify you, our drinking water consumers, about a violation of the drinking water regulations.

 NOTE: This notice was was not sent out due to no coliform found in the follow up samples. Due to the timing of the violation and error on TQEC side, the Notice Violation was not observed.