Denton County Fresh Water Supply District 8C
Water Utility Provider for Frisco Ranch, the Preserve, and Frisco Hills
SCROLL DOWN FOR THE 2012 YEAR CONSUMER CONFIDENCE REPORT
*** FREEZE ALERT AND WINTER STORM WARNING***
Below are some informative links:
Prevent Damage from Freezing Weather
Preventing Pipe Freeze
Winter Home Protection Tips
FOR WATER EMERGENCIES: Call (214) 773-6013
THANK YOU!
Reminder: Door hangers are a courtesy! Once the account is past due, it is subject to service interruption at any time. Past due notices (by mail/ebill) state the day payment must be remitted to avoid any service interruption.
Thank you!
Physical Address:
Denton County Fresh Water Supply District 8C (DCFWSD 8C)
1230 Brendan Dr
Little Elm, TX 75068
Mailing Address:
Denton County Fresh Water Supply District 8C (DCFWSD 8C)
P.O. Box 1084
Little Elm, TX 75068
You may also drop a payment at the grey drop-box by the community pool in Frisco Ranch located at 1212 Lone Pine Drive, or swing by the office Monday-Friday 9am-4pm!
Check out our new e-mail address for quick account questions!
Office Phone (972) 987-4250
Introducing eBill/ePay!
We're pleased to announce our New electronic bill paying service. With just a few clicks and either a credit card or your PayPal account, you can now pay Utility Bills electronically. Just click on the Pay My Bills tab and follow the simple directions. The service is fast, easy, and inexpensive. eBill/ePay comes complete with e-mail alerts when your new bill is available to view, and e-mail reminders when your bill is due! Please note: When you 'Add an Account' once you register with the eBill/ePay, you will NOT receive paper bills in the mail, and will only receive your bills electronically.
3/7/2014
NOTICE: Routine Monitoring Violation Total Coliform Rule
DCFWSD 8-C (0610253) failed to collect the required number of bacteriological samples for coliform monitoring of the water distribution system during November 2013. This monitoring is required by the Texas Commission on Environmental Quality's "Drinking Water Standards" and the federal "Safe Drinking Water Act," Public Law 95-523.
Bacteriological samples are used to monitor water quality and indicate if the water is free of coliform bacteria. Our water system is required to submit 2 bacteriological samples each month. Failure to collect all required bacteriological samples is a violation of the monitoring requirements and we are required to notify you of this violation.
Bacteriological samples were mistaken for construction samples. This does NOT effect your water quality.
If you have any questions regarding this violation, you may contact Jason Cork at (214)773-6013.
***The Following Is the CCR (Consumer Confidence Report. It is required by state to report this once a year to address any changes to the conditions and quality of the water.***
Annual Drinking Water Quality Report
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TX0610253
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DENTON COUNTY FWSD 8-C
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Annual Water Quality Report for the period of January 1 to December 31, 2012
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For more information regarding this report contact:
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This report is intended to provide you with important information about your drinking water and the efforts made by the water system to provide safe drinking water.
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Name Jason
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Phone 214-773-6013
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Meetings are held once a month. Please Call or see posting at office for changes to time or location. The usual time is 9am-10am at the following location.
La Quinta Inn & Suites, 14925 Landmark Blvd., Dallas, Texas 75254
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DENTON COUNTY FWSD 8-C is Ground Water
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Sources of Drinking Water
The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive material, and can pickup substances resulting from the presence of animals or from human activity.
Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the EPAs Safe Drinking Water Hotline at (800) 426-4791.
Contaminants that may be present in source water include:
- Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.
- Inorganic contaminants, such as salts and metals, which can be naturally-occurring or result from urban storm water runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.
- Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban storm water runoff, and residential uses.
- Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban storm water runoff, and septic systems.
- Radioactive contaminants, which can be naturally-occurring or be the result of oil and gas production and mining activities.
In order to ensure that tap water is safe to drink, EPA prescribes regulations which limit the amount of certain contaminants in water provided by public water systems. FDA regulations establish limits for contaminants in bottled water which must provide the same protection for public health.
Contaminants may be found in drinking water that may cause taste, color, or odor problems. These types of problems are not necessarily causes for health concerns. For more information on taste, odor, or color of drinking water, please contact the system's business office.
You may be more vulnerable than the general population to certain microbial contaminants, such as Cryptosporidium, in drinking water. Infants, some elderly, or immunocompromised persons such as those undergoing chemotherapy for cancer; persons who have undergone organ transplants; those who are undergoing treatment with steroids; and people with HIV/AIDS or other immune system disorders, can be particularly at risk from infections. You should seek advice about drinking water from your physician or health care providers Additional guidelines on appropriate means to lessen the risk of infection by Cryptosporidium are available from the Safe Drinking Water Hotline (800-426-4791).
If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. We are responsible for providing high quality drinking water, but we cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.
Information about Source Water Assessments
A Source Water Susceptibility Assessment for your drinking water source(s) is currently being updated by the Texas Commission on Environmental Quality. This information describes the susceptibility and types of constituents that may come into contact with your drinking water source based on human activities and natural conditions. The information contained in the assessment allows us to focus source water protection strategies.
For more information about your sources of water, please refer to the Source Water Assessment Viewer available at the following URL: http://gis3.tceq.state.tx.us/swav/Controller/index.jsp?wtrsrc=
Further details about sources and source-water assessments are available in Drinking Water Watch at the following URL: http://dww.tceq.texas.gov/DWW
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Source Water Name
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Type of Water
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Report Status
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Location
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1 - 11909 FM 423
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11909 FM 423
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GW
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ACTIVE
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Behind Sonic Drive-In
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2 - 15100 FRISCO RANCH
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15100 FRISCO RANCH
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GW
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ACTIVE
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Office Site at 1230 Brendan Dr.
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2012
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Regulated Contaminants Detected
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Coliform Bacteria
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Maximum Contaminant Level Goal
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Total Coliform Maximum Contaminant Level
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Highest No. of Positive
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Fecal Coliform or E. Coli Maximum Contaminant Level
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Total No. of Positive E. Coli or Fecal Coliform Samples
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Violation
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Likely Source of Contamination
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0
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1 positive monthly sample.
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1
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0
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N
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Naturally present in the environment.
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Water Quality Test Results
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Definitions:
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The following tables contain scientific terms and measures, some of which may require explanation.
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Avg:
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Regulatory compliance with some MCLs are based on running annual average of monthly samples.
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Maximum Contaminant Level or MCL:
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The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
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Maximum Contaminant Level Goal or MCLG:
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The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
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Maximum residual disinfectant level or MRDL:
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The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.
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Maximum residual disinfectant level goal or MRDLG:
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The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.
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MFL
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million fibers per liter (a measure of asbestos)
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na:
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not applicable.
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NTU
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nephelometric turbidity units (a measure of turbidity)
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pCi/L
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picocuries per liter (a measure of radioactivity)
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ppb:
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micrograms per liter or parts per billion - or one ounce in 7,350,000 gallons of water.
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ppm:
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milligrams per liter or parts per million - or one ounce in 7,350 gallons of water.
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ppt
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parts per trillion, or nanograms per liter (ng/L)
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ppq
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parts per quadrillion, or picograms per liter (pg/L)
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Coliform Bacteria
Regulated Contaminants
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Disinfectants and Disinfection By-Products
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Collection Date
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Highest Level Detected
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Range of Levels Detected
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MCLG
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MCL
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Units
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Violation
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Likely Source of Contamination
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Total Trihalomethanes (TTHM)
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08/04/2010
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3.1
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3.1 - 3.1
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No goal for the total
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80
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ppb
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N
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By-product of drinking water disinfection.
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Inorganic Contaminants
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Collection Date
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Highest Level Detected
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Range of Levels Detected
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MCLG
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MCL
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Units
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Violation
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Likely Source of Contamination
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Antimony
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2012
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0.262
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0.262 - 0.262
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6
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6
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ppb
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N
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Discharge from petroleum refineries; fire retardants; ceramics; electronics; solder; test addition.
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Arsenic
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2012
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0.897
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0.897 - 0.897
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0
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10
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ppb
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N
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Erosion of natural deposits; Runoff from orchards; Runoff from glass and electronics production wastes.
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Barium
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2012
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0.00501
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0.00501 - 0.00501
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2
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2
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ppm
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N
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Discharge of drilling wastes; Discharge from metal refineries; Erosion of natural deposits.
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Chromium
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2012
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8.8
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8.8 - 8.8
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100
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100
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ppb
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N
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Discharge from steel and pulp mills; Erosion of natural deposits.
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Fluoride
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2012
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1.44
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1.44 - 1.44
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4
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4.0
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ppm
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N
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Erosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories.
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Nitrate [measured as Nitrogen]
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2012
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0.06
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0.06 - 0.06
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10
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10
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ppm
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N
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Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits.
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Selenium
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2012
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3.95
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3.95 - 3.95
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50
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50
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ppb
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N
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Discharge from petroleum and metal refineries; Erosion of natural deposits; Discharge from mines.
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Thallium
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2012
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0.004
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0.004 - 0.004
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0.5
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2
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ppb
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N
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Discharge from electronics, glass, and Leaching from ore-processing sites; drug factories.
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Radioactive Contaminants
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Collection Date
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Highest Level Detected
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Range of Levels Detected
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MCLG
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MCL
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Units
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Violation
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Likely Source of Contamination
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Combined Radium 226/228
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2012
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3.1
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3.1 - 3.1
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0
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5
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pCi/L
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N
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Erosion of natural deposits.
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Gross Alpha Compliance
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2012
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3.1
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3.1 - 3.1
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0
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15
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pCi/L
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N
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Erosion of natural deposits.
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Violations Table
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E. coli
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Fecal coliforms and E. coli are bacteria whose presence indicates that the water may be contaminated with human or animal wastes. Microbes in these wastes can cause short-term effects, such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, and people with severely compromised immune systems.
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Violation Type
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Violation Begin
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Violation End
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Violation Explanation
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MONITOR GWR TRIGGERED/ADDITIONAL, MAJOR
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03/01/2012
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03/31/2012
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We failed to collect follow-up samples within 24 hours of learning of the total coliform-positive sample. These needed to be tested for fecal indicators from all sources that were being used at the time the positive sample was collected.
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MONITOR GWR TRIGGERED/ADDITIONAL, MAJOR
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03/01/2012
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2012
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We failed to collect follow-up samples within 24 hours of learning of the total coliform-positive sample. These needed to be tested for fecal indicators from all sources that were being used at the time the positive sample was collected.
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NOTE: This information provided by TQEC is somewhat incorrect. The Wells (source) have never had a contaminated sample.
The samples taken on February 28th 2012, and the the violation was only one 1 sample. not both. Also the notification to the district for the triggered sample came on march 2. Repeat samples were taken ASAP.
The operator took a total of 10 repeat and follow up samples including at the source (The well itself) and multiple samples were taken up/down stream of the original triggered sample. ALL of these samples came back negative for any contaminants.
The likely source of the original contaminant was exposure to lawn/yard particles. Such things can contaminate a sample if lawns in the area are being or have recently been mowed.
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Public Notification Rule
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The Public Notification Rule helps to ensure that consumers will always know if there is a problem with their drinking water. These notices immediately alert consumers if there is a serious problem with their drinking water (e.g., a boil water emergency).
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Violation Type
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Violation Begin
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Violation End
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Violation Explanation
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PUBLIC NOTICE RULE LINKED TO VIOLATION
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07/11/2012
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2012
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We failed to adequately notify you, our drinking water consumers, about a violation of the drinking water regulations.
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NOTE: This notice was was not sent out due to no coliform found in the follow up samples. Due to the timing of the violation and error on TQEC side, the Notice Violation was not observed.