Denton County Fresh Water Supply District 8C
Water Utility Provider for Frisco Ranch, the Preserve, and Frisco Hills
FRISCO RANCH AND THE PRESERVE 2013 CONSUMER CONFIDENCE REPORT (CCR)
The Office will be closed on Monday February 16th. Normally office hours will resume on Tuesday February 17th at 9am. For water emergencies please call (214) 773-6013. Thank you.
2/5/2015 - Notice to all Frisco Ranch and The Preserve Residents - There will be ongoing road maintenance/repairs on the following roads: Lone Pine Dr, Riverside Dr, and Lone Springs Dr. This maintenance is estimated to be completed between Monday February 9th through Friday February 13th. Any updates regarding this maintenance will be posted here on the District 8-C website. For any further questions please call (214) 773-6013.
NOTICE TO ALL RESIDENTS SERVICED BY DCFWSD #8-C
Our new contract with Waste Management now allows up to 2 cubic yards of waste to be picked up once a week (bulk trash). Generally we schedule this for trash day on Friday's. You may call waste management yourself to set it up at (800)772-8653. If you have any issues setting up a bulk pick up at your home please e-mail us at ArcadiaWater@gmail.com We can set up a bulk trash pick-up on your behalf and will provide you with the Waste Management confirmation number.
All residents in Frisco Ranch, The Preserve and Frisco Hills may now dispose of up to 5 cubic yards of waste at no charge at the Contractor's DFW Landfill once per month. A driver's license and monthly water bill with matching address must be presented at the time of disposal.
Contractor's DFW Landfill
1601 Railroad Street, Lewisville, Texas
WINTER AND FREEZE ALERT!
Bursting pipes occur when frozen water causes a pressure buildup between the ice blockage and the closed faucet. Pipes in attics, crawl spaces, and outside walls are particularly vulnerable to extreme cold. Now that we have entered the winter months, here are a few tips to help avoid pipe damage in the event of a freeze:
For water emergencies please call (214) 773-6013
Fit exposed pipes and outdoor water faucets with insulation sleeves or wraps to slow heat transfer
Keep a slow drip of water flowing through faucets connected to pipes that run through an unheated or unprotected space (the water in the pipe still may freeze, but allowing a slow trickle of water will alleviate pressure in the lines and help prevent a pipe from bursting)
Keep cabinet doors open to allow warm air to circulate around pipes
Never try to thaw a frozen pipe with an open flame!!
- To see previous news postings please click on the Water Information tab.
Managing Lawn Problems in Texas
Water Restrictions for Frisco Ranch/The Preserve (Stage 1):
The allowed watering days are based on your home address:
Addresses ending with an even number (14600, 14604, 14608, etc): TUESDAY AND FRIDAY
Addresses ending with an odd number (14601, 14605, 14609, etc): WEDNESDAY AND SATURDAY
* No watering between 10AM -6PM
* Automated irrigation prohibited on the days of: Sunday, Monday, Thursday
- Attended hand watering and soaker hoses allowed
- For more information click here.
- Signs have been posted throughout Frisco Ranch and The Preserve stating Stage 1 Water Restrictions.
Water Restrictions for Frisco Hills:
Frisco Hills residents will follow Little Elm Water Restrictions. Little Elm is currently in Enhanced Seasonal Stage 3 Water Restrictions. Watering is allowed twice a month on trash days - For Frisco Hills residents this is on the first full week of the month on trash day, and the third week of the month on trash day - Friday's. This is expected to remain in effect until March 1st 2015.
Below are the next few months of watering days for Frisco Hills residents to mark your calendars:
**Watering Days for Frisco Hills**
January 9th and 23rd
February 6th and 20th
March 6th and 20th
- No watering between 10:00AM - 6:00PM
*Foundations, new landscaping, new plantings (first year) of shrubs, and trees may be watered for up to 2 hours on any day by a hand-held hose, a soaker hose, or a dedicated zone using a drip irrigation system.
*To see further watering schedule for the year click here.
FOR WATER EMERGENCIES: Call (214) 773-6013
Reminder: Door hangers are a courtesy! Once the account is past due, it is subject to service interruption at any time. Past due notices (by mail/ebill) state the day payment must be remitted to avoid any service interruption.
You may also drop a payment at the grey drop-box by the community pool in Frisco Ranch located at 1212 Lone Pine Drive, or swing by the office Monday-Friday 9am-4pm!
Check out our new e-mail address for quick account questions!
Office Phone (972) 987-4250
Office Fax (972) 987-4296
We're pleased to announce our New electronic bill paying service. With just a few clicks and either a credit card or your PayPal account, you can now pay Utility Bills electronically. Just click on the Pay My Bills tab and follow the simple directions. The service is fast, easy, and inexpensive. eBill/ePay comes complete with e-mail alerts when your new bill is available to view, and e-mail reminders when your bill is due! Please note: When you 'Add an Account' once you register with the eBill/ePay, you will NOT receive paper bills in the mail, and will only receive your bills electronically.